BEFORE YOU BOOK

Am I a candidate for care?

Most people who wonder whether Radius is right for them turn out to be a good fit. Here's what to know before you book, and what to do if you're still not sure.

You don't have to be an athlete.

This is the misconception I hear most often: "I would have come to Radius years ago, but I thought you only treat athletes."

We treat athletes. We also treat people who haven't run a mile since high school. Some got hurt at work or doing something ordinary around the house. Others can't point to any one moment at all, just a body that stopped working the way they want it to.

The name says "physical and sports rehab." The sports part is one piece of what we do. The rehab part is the whole point.

You don't need a referral.

You don't need a referral to start. Radius is a point-of-entry provider for musculoskeletal and movement-related care, so you can book directly and we'll take it from there.

If your primary care doctor refers you to us, that's great. We accept referrals and we communicate with referring providers throughout your care. But you don't have to wait for one. If you're hurting and you think we might be able to help, you can call us today.

You don't need to know what's wrong.

Many of our patients come in with a clear story. "I rolled my ankle playing soccer." "My low back has been a problem since I picked up a sofa wrong."

Plenty of them don't. "I've had this thing in my shoulder for two years and I can't figure out what it is." "I just woke up one day and my neck wouldn't turn."

Both are fine. Most musculoskeletal pain doesn't come from a single event. It builds up over time, out of the compensations and movement patterns your body falls into. Figuring out what's actually going on is the diagnostic exam's job, not yours.

Sound like you? Book the diagnostic exam and let us figure it out.

What we treat.

We treat musculoskeletal conditions across the body. That covers:

  • Joint pain, stiffness, or limited motion in any joint
  • Muscle and tendon injuries: strains, tears, tendinopathies
  • Nerve-related symptoms: radiating pain, tingling, numbness, weakness
  • Recovery after a recent injury or accident, including motor vehicle accidents
  • Persistent pain that hasn't responded to other approaches
  • Post-surgical rehabilitation when cleared by your surgeon
  • Functional or movement issues: pain with specific activities, instability, recurring injuries
  • Pre-emptive care if you're heading into a season, a race, or a physically demanding period

If your symptom is musculoskeletal (it involves bones, joints, muscles, tendons, ligaments, fascia, or nerves), there's a good chance we can help. See our full conditions list for examples.

What we don't treat.

We're not the right starting point for cardiovascular symptoms (chest pain, shortness of breath, palpitations), confirmed acute fractures that need orthopedic surgery first, active infections or systemic medical conditions, mental health or psychological care, or pediatric primary care. These are some examples, not a complete list.

If you're not sure whether what you're feeling is musculoskeletal or something else, a diagnostic exam can help us determine whether our care is the right fit. An evaluation is not a substitute for emergency assessment and cannot identify every condition, so if a symptom feels severe, sudden, or is getting worse, seek emergency care first. We look for red flags during every new patient exam, and if something appears to need a different kind of doctor, we'll help you get there.

How the diagnostic exam works.

If you decide to book, your first visit is a full one-hour diagnostic exam. That's not a quick "where does it hurt" intake. It's a structured clinical evaluation that includes:

  • Orthopedic testing to rule conditions in and out
  • Functional movement analysis to identify how your body is compensating
  • Detailed health history to account for past injuries and lifestyle factors
  • Red flag screening to help check whether rehab is the right place to start

By the end of that visit, you'll have a clearer picture of what's likely going on and what a treatment plan would look like. From there, you decide whether to continue with us, take what you've learned and try things on your own, or get referred elsewhere if needed.

If the exam suggests something we don't treat, like a fracture, a tear that needs surgery, or a non-musculoskeletal cause, we'll let you know and help you get to the right specialist. Either way, you'll leave with more clarity than you came in with.

Ready to know what's going on?

Still not sure?

If you've read this far and you're still on the fence, we have a lower-commitment option: a 15-minute consultation. It's a one-on-one conversation with a Radius provider where we can talk through what's going on, whether rehab looks like a fit, and whether the full diagnostic exam makes sense for you.

The consultation books into the same time slots as a new patient exam, so if the conversation makes it clear that you're ready to do the full exam right then, we can roll directly into it.

That's the lowest-friction way to find out if Radius is right for you. It's a brief, low-pressure conversation with a small visit fee, and you can set it up by giving us a call.

If something hurts, we want to know about it.

Book a full-hour diagnostic exam — or if you're still on the fence, a 15-minute consultation.